Frequently Asked Questions (FAQ)

1. What industries are your dispensing systems used in?

Our equipment is widely used in control cabinets, electrical panels, air filters, AC doors, chassis/cabinets, new energy (e.g., batteries), automotive, purification equipment, lighting, packaging–essentially any industry requiring precision sealing dispensing solutions.

2. What’s the maximum working range of the equipment?

Standard Range: 2250 × 1250 × 200 mm (L × W × H).

Custom Solutions: We design non-standard working ranges and full production lines customize to your needs.

3. What material does the equipment dispense?

Two-component polyurethane (PU) foaming glue (AB mixed formula).

4. What’s the delivery lead time?

Standard equipment: about 7 working days.

Design/non-standard : about 20 days.

5.What after-sales support do you provide?

Training: Free 3-day one-to-one operator training.

Warranty: 1-year machine warranty + lifetime technical support.

Resolution time of equipment fault: within 1 year, if the equipment fault, KAIWEI needs to repair 1 hour after receiving it Feedback, if you need on-site service, KAIWEI needs to arrive your country with in 48 hours.

After-sales service personnel: Kaiwei after-sales service department and cooperative service providers have more than 20 senior professionals.Regular phone calls.

6. Does the equipment require climate control (e.g., AC)?

No. It operates in -15°C to 35°C (5°F to 95°F).

7. How is the equipment cleaned?

Water-based cleaning – eco-friendly, safe, and cost-efficient.

(Pioneered in China by Kaiwei!)

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