We are a professional machines manufacturer. Our headquarter is in Qingpu district, Shanghai, CN. Our factory located in Suzhou district, Jiangsu, CN. It only takes 30 mins from Hongqiao airport/train station to our headquarter, you are always welcome to visit us.
Do you have any agents overseas?
Yes, our customers are around the world, such as Australia, New Zealand, Mexico, Russia, India, Malaysia, Vietnam, Thailand, UAE, KSA, etc. At present, we have more than 5 agents oversea, like India, Australia, KSA, Egypt.. and we are still expanding our overseas market.
What is your warranty?
One year warranty, lifetime technical support. Free spare parts provided within warranty(except wearing parts and human caused mistake) (We usually reserve extra spare parts,wearing parts shipped with the machine.)
Does the machine power voltage meet my factory power source?
Voltage can be customized as per your requirement, for example, in India, 415V,50HZ,3P; in US,230V, 60HZ, 3P.
How do pack my machine?
Your machine will be packed with standard strong wooden case. Fragile parts in your machine will be filled with cushion material like sponge, foam..
How to guarantee my machine received in a good condition?
Our QC department will control the quality from raw material to the finished product. We will send you inspection video, photos or remote live video when your machine is finished and testing. You are welcome to come to our factory to check your machine. With standard good packaging.
How do I use my machine?
Our machine is very easy to operate, and ship as a whole set, so no need to install. We also provide : Detailed Operation Manual. Complete demonstration operation videos from our engineers. Remote live video guidance by Whatsapp, Wechat, Skype... Come to the factory and teach hand in hand.
What is your payment term?
30% TT in advance as your deposit, and 70% before shipping your machine.
What is your lead time?
Generally speaking, about 30 days, according to machine details.
What's your after sales service?
7*24 hours service, timely and politely solve any working problems of machines, you can show your problems on line by Whatsapp, Wechat, Skype...by video call. Our engineers are also available to serve on abroad.
What international certifications do KAIWEI printers have?
As a source factory in Shanghai with 20 years of production experience, KAIWEI printers (including UV flatbed printers) are certified with CE and SGS. All products meet international quality and safety standards, supporting smooth export to global markets like EU, North America, and Southeast Asia.
What materials can KAIWEI UV flatbed printers print on?
Our UV flatbed printers are highly versatile, suitable for printing on wood, acrylic, metal, glass, PVC, ceramic tiles, leather, and other rigid/flexible materials. They are widely used in signage, advertising, home decor, and industrial product customization.
Can KAIWEI printers support OEM/ODM customization services?
Yes. With 20 years of R&D and manufacturing experience as a source factory, we offer full OEM/ODM customization. We can tailor print size, speed, resolution, and even certification adaptations (CE/SGS) to match your specific business needs.
How does KAIWEI guarantee printer quality with 20 years of experience?
We have mature production processes and strict quality control systems. Each printer (especially UV flatbed models) undergoes 72-hour continuous operation testing before delivery. Our 20-year industry experience ensures stable performance, high print precision, and long service life.
Are KAIWEI UV flatbed printers CE certified for EU market access?
Absolutely. All KAIWEI UV flatbed printers hold official CE certification, fully complying with EU safety, health, and environmental directives. They can be directly imported and sold in EU countries without additional certification hurdles.
What is the print resolution and speed of KAIWEI UV flatbed printers?
Our UV flatbed printers offer adjustable resolution (up to 1440dpi) for high-definition images, and print speed ranges from 15-30㎡/h (depending on model). They balance efficiency and quality, ideal for batch production and personalized printing needs.
Does KAIWEI provide after-sales support for overseas customers?
As a trusted source factory, we offer global after-sales service: 24/7 technical consultation via email/phone, free operation manuals (multi-language), and spare parts supply. We also provide online training for UV flatbed printer operation and maintenance.
Are KAIWEI printers suitable for small businesses or large-scale production?
Our product line covers entry-level to industrial-grade printers. UV flatbed printers are suitable for both small businesses (customized advertising, small-batch decor) and large factories (mass production of signage, industrial parts). We can recommend the most cost-effective model for you.
What key certifications does Kaiwei polyurethane AB glue have for global markets?
It holds RoHS, UE compliance, UL test reports, plus VOC low-emission test, MSDS, TDS—covering major regional regulatory requirements.
Is this AB glue compatible with automatic dispensing machines?
Yes, it fits micro/standard/large-volume dispensers (2-60mm glue strips) for smooth, clog-free application.
How is the glue packaged for international shipping?
We use sturdy wooden cases, meeting global shipping standards to protect products during transit; case specs can adapt to regional rules.
Does it meet EU’s strict environmental and safety demands?
Absolutely—RoHS, UE compliance, and low VOC emissions ensure it aligns with EU regulations for easy market access.
Is the glue suitable for North American electronics production?
Yes, UL test reports and VOC compliance meet North America’s electronics manufacturing safety and eco standards.
Can you provide official docs for local market verification?
We offer official copies of RoHS, UE, UL test reports, VOC results—globally recognized for quick market access checks.
What scenarios fit this glue with dispensing machines?
Ideal for bonding flat products (sheet metal, stainless steel) and grooved parts (car speakers, die-cast aluminum) via dispensers,.
Does the wooden case packaging comply with international shipping rules?
Yes, it meets standard shipping requirements; we can also adjust cases to match regional norms (e.g., EU/US packaging regulations).
What international certifications do KAIWEI dispensing machines have?
As a source factory in Shanghai with 20 years of production experience, KAIWEI dispensing machines are fully certified with CE, SGS, ISO 9001, and CCC. All products meet international quality and safety standards, supporting smooth export to global markets.
What protection grades and impact resistance do your dispensing machines offer?
Our dispensing machines feature high-level protection: optional IP66/IP67/IP56 waterproof and dustproof grades, plus IK10 impact resistance. They can stably operate in harsh industrial environments (dust, moisture, collision) for long-term use.
Is the sealing foam glue of KAIWEI dispensing machines compliant with international material standards?
Yes. The sealing foam glue has passed RoHS, VOC, UE, and UL test reports, fully meeting global material safety requirements. It is non-toxic, environmentally friendly, and free of harmful substances, complying with export regulations.
Can you provide OEM/ODM customization as a dispensing machine source factory?
With 20 years of R&D and production experience, we fully support OEM/ODM customization. We can tailor machine specifications, functions, and even certification adaptations (CE/SGS/ISO 9001) to match your specific production needs.
How does KAIWEI guarantee product quality with 20 years of experience?
Our 20-year focus on dispensing machines has built mature manufacturing processes and a strict ISO 9001 quality control system. Each machine undergoes multiple inspections before delivery, ensuring high precision, stable performance, and long service life.
Are KAIWEI dispensing machines eligible for EU market access with CE certification?
Absolutely. All KAIWEI dispensing machines hold official CE certification, fully complying with EU safety, health, and environmental directives. They can be directly imported and sold in EU countries without additional certification barriers.
What industries and materials are your dispensing machines suitable for?
Equipped with IP66/67/56 protection and RoHS-compliant materials, our machines are widely used in electronics, automotive parts, LED lighting, medical devices, and other industries.
How can I get the test reports (RoHS/VOC/UL) and certification documents of your products?
As a trusted source factory, we provide complete documents (RoHS/VOC/UL test reports, CE/SGS/ISO 9001 certificates) for free after order confirmation. You can also contact our sales team to review sample documents before cooperation.
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